Information about the right of revocation for consumers

The following regulations are valid exclusively for consumers who place their orders from a member of the European Union. If the buyer is a consumer according to ยง 13 BGB (German Civil Code), he has a right of revocation against AffiliCon GmbH.

Right of revocation

You can cancel your contract declaration within 14 days without statement of reasons in text form (e.g. letter, fax, e-mail) or, if the item is delivered to you before this cancelation period expires, by returning the item. We reserve the right to extend the cancelation period to 60 days to your benefit in the form of a notification in text form. The cancelation period begins upon receipt of this instruction in text form, though not before receipt of the goods by the recipient (in the case of recurring delivery of identical items, not before receipt of the first part delivery).

Timely dispatch of the cancelation or the item is sufficient for compliance with the cancelation period.

Cancelation is excluded, if the item concerned is software or digital media content (digital texts, pictures, games, music, films etc.), that was delivered per electronic data transmission ("download"). This does not apply, if you have been expressly granted a right of cancelation in text form.

Provisions in the order process, which are more advantageous for the buyer, remain unaffected.

The execution of a chargeback does not represent a valid revocation and is associated with additional costs, which will have to be invoiced to you and must be borne by you. Please note that you need to return physical shipments to the manufacturer / vendor of the product. For a return please contact us preferably by sending a message via our Support Center:

You are free to use the following template to execute your revocation:

Revocation form

To AffiliCon GmbH, Hohenzollernring 5, 50677 Cologne, Germany, fax: +49 221 1683 1069
I hereby revoke)(*) the contract for the purchase of the following goods (*) /the provision of the following services(*) concluded by me (*)
Ordered on (*) /received on (*)
Name of the consumer
Address of the consumer
Signature of the consumer (only for notices in paper form)
(*) Please delete what does not apply.

Contact address:

AffiliCon GmbH
Hohenzollernring 5
50672 Cologne

Note: Please contact us at The processing of correspondence by regular mail can sometimes take considerably longer for technical reasons. Processing of registered mail (except for registered mail delivered to a mailbox) is not always possible for technical reasons (opening times of the office). Therefore, we ask you to please use our e-mail address as the contact address. This will help both us and you and we can then ensure that every inquiry is processed immediately and competently.

Consequences of cancelation: In the case of an effective cancelation, services received by both parties have to be returned and if necessary emoluments taken (e.g. interest) will be refunded. If you cannot refund or return received services or uses (e.g. benefits from use) at all or only in part or only in deteriorated condition, you are liable to compensate us accordingly. For the deterioration of the item and for uses made, compensation must only be paid insofar as the use or deterioration is attributable to handling of the item that goes beyond examining its characteristics and functionality. "Examining its characteristics and functionality" is to be understood as testing and trying out the respective goods as would be possible and normal in a retail store.

Items that can be sent by package delivery are to be returned at our risk. You are responsible for bearing the ordinary costs of the return, if the goods delivered correspond to those ordered. Items that cannot be sent by package delivery will be collected from you. Obligations to refund payments must be fulfilled within 30 days. This period begins for you when you send your notification of cancelation or the item and for us upon receipt of same.

End of instructions about the right of revocation